Your Questions, Answered

  • The monthly plan lasts for a minimum of 1 months and is month to month after that. Cancel anytime after the 18 months have passed. If you cancel, you don’t keep the site (otherwise everyone would just do that and we'd be out of business!).

  • You just have to sign a new 12 month contract.

  • If you cancel before the end of your contract, you owe the full cost of what the site would normally cost ($3800) minus whatever you already paid.

  • We send invoices via email with a link to pay. We accept credit/debit card, bank transfer, Apple Pay, Google Pay, and more. You can even set up monthly autopay.

  • Every invoice comes with a 7 day grace period. After that, there will be a $25 late fee. If you're 30 days past due, we cancel the contract and deactivate your site. You would then be responsible for paying the full up-front price of the site to have it reactivated.

  • This fee is a one-time payment per additional page added to your site.

  • Once we begin building your site, there are no refunds. However, during the build process we provide multiple opportunities for you to make changes if the build isn’t exactly what you had in mind. We want you to be 100% satisfied with the work that we do.

  • Yes, absolutely! However, online store fronts are a lot more work to set up than a regular business site and so the pricing would be more. We can offer you a quote once we understand the scope of what you need.

  • A website general takes 2-4 weeks but depends largely on how soon clients get back to us with content, images and change requests.

  • No, otherwise everyone would do that and we go out of business! But you keep your domain and assets.